A customer service representative is responsible for dealing with customer issues including taking payments, setting up new accounts, and dealing with complaints. Leighann, the representative featured in the video, works for a utility company. Salaries listed are hourly rates of pay.
A high school diploma or equivalent may be necessary to obtain this position.
The job outlook for this position looks good over the next 10 years, keeping in mind that geographical differences may exist.
Jobs: Check Available Jobs!
A customer service representative can work for various types of businesses including insurance companies, banks, and retail stores.
A director of strategic planning typically works on developing business plans to help an o...
General and operations managers oversee operations that are too diverse and general to be...
Human resource managers coordinate all administrative functions within an organization inc...
Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook
Explore Careers, Labour Market Information, Government of Canada