Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.
Although candidates for most positions usually qualify with a high school diploma, human resources assistants generally need an associate’s degree. Whether pursuing a degree or not, courses in word processing and spreadsheet applications are particularly helpful.
Employment of information clerks is projected to grow 3 percent from 2016 to 2026, slower than the average for all occupations. Overall job opportunities should be good because of the need to replace workers who leave the occupation each year.
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Although information clerks are employed in nearly every industry, many work in government agencies, hotels, and healthcare facilities. Most information clerks worked full time in 2016.
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Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook
Explore Careers, Labour Market Information, Government of Canada