A licensed clinical social worker diagnoses and treats mental illnesses; they help clients to find productive ways to deal with difficult situations they are experiencing. The type of work that Wendy (featured in the video) does is a little different than what social workers generally do - helping to set clients up with useful community resources.
Depending on location, a person needs a bachelor’s degree or a master's degree in social work to obtain this position. A master's degree typically takes about two-three years to earn after earning a four-year bachelor's degree. Generally, the more education you have, the more valuable you are!
The job outlook for this position looks good over the next 10 years, keeping in mind that geographical differences may exist.
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Social workers typically work in hospitals, mental health clinics, the government, and in private practice.
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Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook
Explore Careers, Labour Market Information, Government of Canada