Career Details

Computer Support Specialists

Career Overview

Computer support specialists provide help and advice to computer users and organizations. These specialists either support computer networks or they provide technical assistance directly to computer users.

Education

Because of the wide range of skills used in different computer support jobs, there are many paths into the occupation. A bachelor’s degree is required for some applicants applying to computer support specialist positions, but an associate’s degree or postsecondary classes may be enough for others.

Salary Expectations

Low End:
Median:
High End:
$38,270 /yr
$62,770 /yr
$105,770 /yr

Recommended Courses

  • Business
  • English - as much as possible!
  • Communication
  • Technology - as much as possible!
Future Outlook

Employment of computer support specialists is projected to grow 11 percent from 2016 to 2026, faster than the average for all occupations. More support services will be needed as organizations upgrade their computer equipment and software.

Jobs: Check Available Jobs!

Work Environment

Most computer support specialists have full-time work schedules; however, many do not work typical 9-to-5 jobs. Because computer support is important for businesses, support services may need to be available 24 hours a day. As a result, many support specialists must work nights or weekends.

Schools
Scholarships
References

Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook

Explore Careers, Labour Market Information, Government of Canada

PayScale, Inc.