A software product manager provides technical support to customers who use a particular type of software.
It would definitely be helpful to have a four-year bachelor's degree in an area related to information technology or computers in order to increase the chances of getting a job in this field.
The job outlook for this position looks good over the next 10 years, keeping in mind that geographical differences may exist.
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A software product manager works for a company that sells software. A person in this position will likely spend a lot of time on the phone helping customers and in meetings discussing the future of the software.
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Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook
Explore Careers, Labour Market Information, Government of Canada