A call taker/dispatcher answers emergency calls to 911 and dispatches the appropriate services (police, fire, etc.) to people in need.
A high school diploma or equivalent is required to obtain this position.
The job outlook for this position looks good over the next 10 years, keeping in mind that geographical differences may exist.
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A dispatcher works for a public safety communication department. This job requires long periods of sitting in one location, and it may require working a 12-hour shift. This can be very stressful work at times.
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A call taker/dispatcher answers emergency calls to 911 and dispatches the appropriate serv...
Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook
Explore Careers, Labour Market Information, Government of Canada