Let’s get down to business!
By far the largest career cluster, based on employment numbers, is Business Management and Administration. This cluster contains a large and varied group of what most would consider ‘office jobs.’ Many of the pathways within this cluster (including operations, support, human resources, and general management) are the same as they have been for quite some time although though they may now utilize new technology. Education required for careers within this cluster can range from a high school diploma for data entry or many sales positions to various levels of college degrees for other positions. The requirements for these career paths are as varied as the careers themselves.
A director of strategic planning typically works on developing business plans to help an organization to grow and become more profitable. Hong, the director featured in the video, works for a healthcare system.
A customer service representative is responsible for dealing with customer issues including taking payments, setting up new accounts, and dealing with complaints. Leighann, the representative featured in the video, works for a utility company. Salaries listed are hourly rates of pay.
A human resources organizational development consultant is responsible for organizing orientation and other special projects within an organization (e.g., various training programs). In addition, they may spend time coaching leaders to help them to understand various workplace situations and how to best deal with them.
Medical and Health Services Managers manage medical facilities, departments, or practices for groups of physicians. They keep up with changes in legislation and make sure their facilities conform to all regulations.
An organizational development specialist is responsible for organizing orientation and leadership programs for an organization. In addition, they may spend time coaching leaders to help them to understand various workplace situations and how to best deal with them.
A physician recruiter finds and screens potential applicants for the job of physician within a hospital or healthcare system. They may also arrange travel for the applicants who are invited for interviews and be involved in the contract negotiations.
A restaurant manager is in charge of every aspect of the restaurant including the hiring and managing of all staff, the ordering of all equipment and supplies, and ensuring customer satisfaction at all times.